FSI Mechanical HVAC & Refrigeration Service Process

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OUR REFRIGERATION & HVAC SERVICE SYSTEM

As part of the FSI Mechanical Service Process, we believe it’s important to keep our customers informed and educated along the way through every step of our service delivery.

  • We start with Enroute Technician Notification letting you know who to expect at your business and an estimated time of arrival.
  • Whether you are onsite or at your corporate office, you, the customer, will receive an emailed Service Report detailing the work performed which includes before/after pictures and key images of any deficiencies found.
  • Should your equipment need repairs, our field technicians will create a Quote Onsite for your review or emailed to management for their approval.  With the click of a button, our team is immediately notified of your approval and will proceed with the necessary repairs to get you back in business.
  • Our Emailed Invoices are forwarded to your billing department and allow options for payment–all handled right within your email.

  • Finally, a detailed Service History of all work performed at your business will be available at any time for your review.

Commercial HVAC & Refrigeration Service by FSI Mechanical in Raleigh

The expert HVAC & Refrigeration system technicians at FSI Mechanical provide service to businesses all over the triangle of NC including: Raleigh, Durham, Cary, Chapel Hill, RTP and all of Eastern NC. Our goal is to make sure that your HVAC or Refrigeration system is running at peak performance all year long, even with the ever changing NC weather. Contact us below or call 919-848-9239 and see why FSI Mechanical is different than the competition.